About Us

The Citizens State Bank is Texas chartered under the laws of the State of  Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the Citizens State Bank should contact the Texas Department of Banking through one of the means indicated below:

In person or U.S. Mail:

Texas Department of Banking
2601 North Lamar Boulevard
Suite 300
Austin, TX. 78705-4294

Phone:

Telephone Number:        1-877-276-5554 (toll free)
Fax Number:                 1-512-475-1313

E-mail Address:

consumer.complaints@banking.state.tx.us

Web Address:

http://www.dob.texas.gov/file-complaint